A. No service provider shall activate or deactivate the data service on the Cellular Mobile Telephone connection of a consumer without explicit consent. Subscribers can send SMS by typing ‘START’ or ‘STOP’ to 1925 to activate or deactivate a service. 1925 is a toll free number and subscribers can even make calls to 1925 for activation/deactivation of data services. Operators need to send data usage information through SMS or USSD after every Session: Data used, Charges deducted, Balance.
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