| List of Consumer Centric Telecommunication
Tariff Orders , Directions & Regulations
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| A. TARIFF ORDERS |
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| Telecom Tariff (13th Amendment) Order dated 1.5.2001 (Regulatory Guidelines for prepaid subscribers). |
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| Telecom Tariff (30th Amendment) Order dated 16.01.2004 (incoming calls during full validity). |
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| Telecom Tariff (31st Amendment) Order dated 07.07.2004(protection against hike in tariff). |
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| Telecom Tariff (43rd Amendment) Order dated 21st March 2006 (guidelines on tariff plans with longer validity including lifetime tariff plans) |
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| Telecom Tariff (44th Amendment) Order dated 24th January 2007 (Reduction in tariffs for roaming services). |
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| B. DIRECTIONS |
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| Direction No.411-5/98-FN dated 8.1.2001 (Registration of Subscribers and provision of Telephones without discrimination). |
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| Direction No.411/5/98-FN dated 20.11.2001 (Provision of telephone connection). |
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| Direction No.303-11/2003-TRAI (Eco) dated 16th January 2004 (Carrying forward of unused balance of prepaid subscribers). |
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| Direction No.101-3/2003-MN (Pt.II) dated 3.3.2004 (Offer of Voice Mail Service without consent of mobile subscribers). |
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| Direction No.305-8/2004-QoS dated 3.5.2005 and No: 310-5(2)/2005-Eco dated 12.09.2005 (Restrictions on provision of chargeable value added service to mobile and internet service subscribers). |
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| Direction No.305-8/2004-QoS dated 3.5.2005 (Publishing of information relating to premium rates services). |
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| Direction No.301-27/2005-Eco dated 27.6.2005 and 7.6.2006 (Credit limit for postpaid subscribers). |
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| Direction No.305-8/2004-QoS dated 29th June 2005 (Supply of complete details of tariff plan on activation of service). |
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| Direction No.303-1/2004-Eco dated 8th July 2005 (Refund of security deposit). |
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| Direction No.303-6/2006-QoS dated 29.08.2006 (Issue of docket numbers for customer complaints and termination of service). |
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| Direction No.301-49/2005-Eco dated 16.09.2005 (Tariffs plan with misleading titles). |
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| C. REGULATIONS |
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| Telecom Consumers Protection and Redressal of Grievances Regulations 2007 (3 of 2007) dated 4th May 2007. |
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| Regulation on Quality of Service of Basic and Cellular Mobile Services, 2005 (11 of 2005) dated 1.7.2005. |
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| Quality of Service of Broadband Service Regulation, 2006 ( 11 of 2006) dated 6th october 2006. |
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| Quality of Service (Code of Practice for Metering and Billing Accuracy), Regulation 2006(5 of 2006) dated 21st March 2006. |
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| Telecommunication Consumers Education and Protection Fund Regulation, 2007 (6 of 2007) dated 15th june 2007. |
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| Telecome Unsolicited Commercial Communications Regulations, 2007 (4 of 2007) dated 5th june 2007. |
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