TELECOM REGULATORY AUTHORITY OF INDIA

1. Where to Complain?
   
   
2. Grievance Redressal System
   
   

   	Call Centre
   	Nodal Officer
   	Appellate Authority

3. Provision of value added service without explicit consent
   
   
4. Charging for Calling line identification presentation (CLIP) facility related
   
   
5. Registration process/facility (1909) in National Do Not Call Registry and also complaint procedure.
   
   
6. Processing fee for talk time top up recharge.
   
   
7. Termination of Service within 7 days.
   
   
8. Migration between plans and billing platform
   
   
9. Rental Rebate.
   
   
10. Consumer Education Workshops to bo held by Service Providers during 2011-12.
    
    
11. List of Blackout days for Calender year 2011