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Telecom Regulatory Authority of India
Consumers..... More Information
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Migration between plans and billing platform
[ Extracts from Direction dated 1st September, 2008 regarding transparency in tariff offers ]
No access service provider shall provide for any condition or barrier ( tariff or non-tariff ) such as the requirement of obtaining new SIM or change of telephone number, etc., by any telecom consumer who seeks to migrate across postpaid and prepaid platforms:
Provided that, the direction contained in this sub-paragraph shall be applicable in relation to migration from prepaid platform to postpaid platform subject to operational feasibility.
[ For more information click here
Direction No.301-31/2007-Eco. dated 1st September, 2008
]
[ Extracts from 4th amendment to Telecom Tariff Order 1999 ]
Installation charge shall be imposed by any service provider only when a customer subscribes initially to the packages offered by the service provider. No installation charge shall be imposed when a subscriber moves from one package to another offered by a particular service provider.
[ For more information click here
4th amendment to Telecom Tariff Order 1999
]
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