Measures to Protect Consumer Interest
Charging for Calling line identification presentation (CLIP) facility related
Publish Date
General guidelines to all Access Service Providers regarding Levying of separate charges for rectifying defects in network and visiting charges from the consumers.
Publish Date
Charging for Calling line identification presentation (CLIP) facility related
Publish Date
Online Telecom Consumer Complaints Monitoring System
Publish Date
General guidelines to all Access Service Providers regarding Levying of separate charges for rectifying defects in network and visiting charges from the consumers.
Publish Date
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S. NoSubjectPublish DateDownload/Details
- 31Termination of Service within 7 days.
- 32Provision of value added service without explicit consent
- 33Charging for Calling line identification presentation (CLIP) facility related
- 34To provide hard copy of telephone bills to the consumers-reg
- 35Deactivation of Value Added Services (VAS) through 155223
- 36Charging for Calling line identification presentation (CLIP) facility related
- 37Processing fee for talk time top up recharge
- 38Processing fee for talk time top up recharge
- 39Consumers’ Handbook on Telecommunications-2015 (Telugu Version)
- 40General guidelines to all Access Service Providers regarding Levying of separate charges for rectifying defects in network and visiting charges from the consumers.
- 41Consumers’ Handbook on Telecommunications-2015 (Bengali Version)
- 42Rental Rebate.
- 43Consumers’ Handbook on Telecommunications-2015 (Telugu Version)
- 44Telecom Consumers Complaint Redressal Regulations, 2012(1 of 2012
- 45Consumers’ Handbook on Telecommunications-2015 (Tamil-Version)
- 46Insufficient information in Advertisements-regarding
- 47Consumers’ Handbook on Telecommunications-2015 (Malayalam Version)