DCRAs play a critical role in evaluating and certifying the quality, reliability, and readiness of digital connectivity in the properties. The responsibilities of DCRA, as per the regulations, include:
• Evaluation of property for digital connectivity: Conduct thorough assessments of the digital connectivity in properties including fiber-optic availability, mobile network coverage, Wi-Fi accessibility, and broadband reliability and use established criteria to evaluate the digital connectivity.
• Issuance of ratings: Assign objective and transparent ratings based on the evaluation results, providing property managers and stakeholders with a clear indication of connectivity infrastructure and service performance. Generate official rating certificates that property managers can use to demonstrate their digital connectivity standards to tenants, investors, and businesses. DCRA ensures that ratings reflect real-world digital connectivity experiences, helping end-users make informed decisions about properties based on their digital connectivity requirements and available performance.
• Feedback and recommendations: Provide constructive feedback to property managers on areas for improvement in their digital connectivity infrastructure or services and indicate best practices and enhancements to help property managers achieve higher ratings.
• Collaboration with stakeholders: Work closely with property managers, service providers and infrastructure providers to gather necessary data for evaluations and maintain communication with TRAI to ensure compliance with regulatory standards.
• Continuous improvement: Stay updated on technological advancements and regulatory changes to refine evaluation criteria and participate in training and workshops to enhance evaluation methodologies. Participate in training programs, workshops, and knowledge-sharing initiatives to enhance evaluation methodologies and improve accuracy in assessments.
• Reporting: Maintain comprehensive records of all evaluations conducted, ratings issued, and feedback provided to property managers for different properties. Submit periodic reports and trend analyses to TRAI, highlighting industry-wide connectivity performance, key challenges, and areas needing regulatory attention.
• Compliance with Regulations: All the DCRA activities shall be within the framework of the regulations and directions or orders or guidelines issued from time to time by the Authority.