ITU Workshop and First Meeting on Telecommunication Service Quality, Quality of Service (QoS) and Quality of Experience (QoE)

The Telecom Regulatory Authority of India (TRAI) in coordination with International Telecommunication Union, is hosting the “First Meeting of the ITU-T Study Group 12 Regional Group for Asia and the Pacific (SG12RG-AP)” at Hyderabad, India, on 03rd December, 2026. The meeting is being organised in conjunction with the ITU Workshop on Telecommunication Service Quality and the meeting of the Quality of Service Development Group (QSDG), scheduled to be held on 02nd December, 2026, as well as the “Bridging the Standardization Gap” (BSG) hands-on training session, scheduled to be held on 03rd December, 2026.

Facilitated by the Quality of Service Development Group (QSDG) operating under ITU-T Study Group 12 (Performance, Quality of Service, Quality of Experience), the aim of this workshop is to extend the reach of ITU activities on telecommunication service quality standards in the Asia and Pacific region, and to advance the implementation of WTSA Resolution 95 on ITU-T initiatives to raise awareness on best practices and policies related to service quality.

The objectives of this workshop include:Introducing the work of ITU-T Study Group 12 on performance, quality of service (QoS) and quality of experience (QoE) and guidance available to regulators to establish quality regulatory frameworks; Facilitating the exchange of telecommunication service quality best practices, experiences and lessons learned, including on QoS/QoE evaluation, benchmarking and optimization; and Discussing the impact of trends in the telecommunications sector on service quality.

Venue:
Hyderabad, India

Date:
2nd - 3rd December 2026

~~~Please register your nomination at the earliest ~~~