Consumer Protection

Telecom
S. No.	Subject	Release Date	Division	Status	Download/Details	Comments
1	Consultation Paper on Review of measures to protect interest of consumers in the telecom Sector	02/08/2010	Quality of Service	Closed	Consultation Paper Download (1.13 MB) Share Facebook	View Comments Add Comments
2	Draft Telecommunication Consumers Education And Protection Fund (Fourth Amendment) Regulations, 2018	27/06/2018	Consumer Affairs	Closed	Draft Regulation Download (387.71 KB) Press Release Download (1.14 MB) Share Facebook	View Comments Add Comments
3	TRAI issues Consultation Paper on the Redressal of Consumer Grievances and Consumer Protection in Telecommunication	03/01/2007	Quality of Service	Closed	Consultation Paper Download (338.16 KB) Share Facebook	View Comments Add Comments
4	Consultation Paper on Making ICT Accessible for Persons with Disabilities.	20/12/2017	Consumer Affairs	Closed	Consultation Paper Download (466.63 KB) Extension Letter Download (522.18 KB) Share Facebook	View Comments Add Comments
5	Draft Regulation on Telecom Consumers Protection (Eighth Amendment) Regulations, 2015	29/04/2015	Quality of Service	Closed	Draft Regulation Download (214.54 KB) Share Facebook	View Comments Add Comments
6	Consultation Paper on Establishment of the Office of Ombudsman in the Telecommunication Sector	07/01/2004	Admin and HRM	Closed	Consultation Paper Download (38.15 KB) Share Facebook	View Comments Add Comments
7	Consultation Paper on Certain issues relating to the Telecom Consumers Protection Regulations, 2012	15/03/2012	Financial & Economic Analysis	Closed	Consultation Paper Download (220.85 KB) Share Facebook	View Comments Add Comments
8	The Draft Telecom Consumers Protection (Tenth Amendment) Regulations, 2016	05/07/2016	Financial & Economic Analysis	Closed	Amendment Download (378.36 KB) Extension Letter Download (553.7 KB) Share Facebook	View Comments Add Comments
9	Draft Telecommunication Consumer Education and Protection Fund (Fifth Amendment) Regulations, 2019	18/10/2019	Consumer Affairs	Closed	Draft Regulation Download (179.71 KB) Share Facebook	View Comments Add Comments
10	Draft Registration of Consumer organisations (Amendment) Regulations, 2023	14/09/2023	Consumer Affairs	Open	Draft Regulation Download (201.9 KB) Extension Letter Download (249.79 KB) Share Facebook	View Comments Add Comments
11	Draft The Telecommunication Consumers Education and Protection Fund (Sixth Amendment) Regulations, 2023	24/07/2023	Consumer Affairs	Open	Draft Regulation Download (198.67 KB) Share Facebook	View Comments Add Comments

Recommendation
S. No.	Subject	Date of Release	Division	Download/Details
1	Recommendations on Making ICT accessible for Persons with Disabilities	09/07/2018	Consumer Affairs	Recommendations Download (886.73 KB) Letter to Secy, DoT Download (930.94 KB) Share Facebook

Regulation
S. No..	Subject	Date of Release	Division	Download/Details	Amendments
21	Telecommunication Consumers Education and Protection Fund (Second Amendment) Regulations, 2013	10/07/2013	Consumer Affairs	Second Amendment Download (1012.9 KB) Share Facebook	View All
22	Telecommunication Consumers Education and Protection Fund (Sixth Amendment) Regulations, 2024	14/06/2024	Consumer Affairs	Sixth Amendment Download (1.2 MB) Share Facebook	View All
23	Telecom Consumers Protection (Amendment) Regulations, 2012	12/01/2012	Quality of Service	First Amendment Download (17.83 KB) Share Facebook	View All

Pages

Director
S. No.	Subject	Date of Release	Division	Download/Details
1	TRAI Directive on Publication of tariffs for consumer information	24/05/2004	Financial & Economic Analysis	Direction Download (64.54 KB) Share Facebook

Consumer Outreach Program

MNRL

TRAI ANALYTICS

BIPS

Consumer Outreach Program one

BIPS one

MNRL One

TRAI ANALYTICS One

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