Who's Who

Name	Designation	Division	Phone No.	Fax No.	Email Address
Dr. P. D. Vaghela	Chairman		23664381	23236026	cp[at]trai[dot]gov[dot]in
Meenakshi Gupta	Member	(FT)
Vacant	Member	(FT)		23212015
Lt.Gen Nitin Kumar Kohli (Retd.)	Member	(PT)
Vacant	Member	(PT)
S. K. Gupta	Secretary		23237448	23222816	secretary[at]trai[dot]gov[dot]in
Rajiv Sinha	Pr.Advisor	(B&CS)	23220018	23212014	pradvbcs[at]trai[dot]gov[dot]in
Vacant	Pr.Advisor	(CA,QoS,IT)	23216930	23235270
Vacant	Pr.Advisor	(NSL)	23233291	23230056	pradvnsl[at]trai[dot]gov[dot]in
Shailendra Kumar Mishra	Pr.Advisor	(F&EA)	23221856	23235249	skmishra[at]trai[dot]gov[dot]in
Sanjeev Banzal	Advisor	(IT & CA)	23210990		advisorit[at]trai[dot]gov[dot]in
Rajiv Ranjan Tiwari	Advisor	(Legal)	23237024	23237749	advlegal[at]trai[dot]gov[dot]in
Arvind Kumar	Advisor	(B&CS)- I & III	23220209	23230056	arvind[at]gov[dot]in
Sanjeev Kumar Sharma	Advisor	(Admin)	23236119	23237923	advadmn[at]trai[dot]gov[dot]in
Asit Kadayan	Advisor	(QoS)	23230404	23213036	advqos[at]trai[dot]gov[dot]in
Vacant	Advisor	(BB&PA)	23221509	23232476
Syed Tausif Abbas	Advisor	(NSL)-II	23210481	23232677	advmn[at]trai[dot]gov[dot]in
Kaushal Kishore	Advisor	(F&EA)-I	23230752	23236650	advfea1[at]trai[dot]gov[dot]in
Amit Sharma	Advisor	(F&EA)-II	23234367		advfea2[at]trai[dot]gov[dot]in
Anil Kumar	Advisor	(B&CS)-II	23237922		advbcs-2[at]trai[dot]gov[dot]in
Shreenivas S. Galgali	Advisor	RO-Bengaluru	080-22865001		adv[dot]bengaluru[at]trai[dot]gov[dot]in
Vacant	Advisor	RO-Jaipur	0141-2701919		adv[dot]jaipur[at]trai[dot]gov[dot]in
Vacant	Advisor	RO-Kolkata	033-22361401	033-22371402	adv[dot]kolkata[at]trai[dot]gov[dot]in
Munisekhar Avileli	Advisor	RO-Hyderabad	040-23000761		advisortraihyd[at]gmail[dot]com
Vinod Gupta	Advisor	RO-Bhopal	0755-2575503		adv[dot]bhopal[at]trai[dot]gov[dot]in

Note : TRAI has laid down framework for redressal of complaints of telecom consumers which provides for a two tier grievance redressal mechanism of complaint centre and appellate authority by every service provider. Area-wise/service provider- wise details of complaint centre and appellate authority are available on web portal www.tccms.gov.in.

TRAI Act, 1997 does not envisage handling of individual consumer complaints by TRAI. Consumers are advised to take up their complaints with their respective service providers. Complaints, if any, received in TRAI are forwarded to the service providers. No follow up action is taken by TRAI on individual complaint(s). For any clarification/feedback consumer can contact Sr. Research Officer (Consumer Affairs) at e-mail daca[at]trai[dot]gov[dot]in.