Measures to Protect Consumer Interest
Consumer Education Workshops by Service Providers for the Year 2019-20
Publish Date
18-04-2019
Consumer Education Workshops by Service Providers for the Year 2018-19
Publish Date
29-05-2018
Consumers Handbook on Telecommunications-2018 (Hindi Version)
Publish Date
05-05-2018
Consumers Handbook on Telecommunications-2018 (English-Version)
Publish Date
04-05-2018
Notification of the panel of Auditors to certify the Metering and Billing System of telecom service providers.
Publish Date
11-02-2018
Consumer Education Workshops by Service Providers for the Year 2017-18
Publish Date
04-12-2017
Consumer Education Workshops by Service Providers for the Year 2016-17
Publish Date
13-01-2017
General guidelines to all Access Service Providers regarding Levying of separate charges for rectifying defects in network and visiting charges from the consumers.
Publish Date
Charging for Calling line identification presentation (CLIP) facility related
Publish Date
Online Telecom Consumer Complaints Monitoring System
Publish Date
General guidelines to all Access Service Providers regarding Levying of separate charges for rectifying defects in network and visiting charges from the consumers.
Publish Date
-
S. NoSubjectPublish DateDownload/Details
- 1List of Blackout days for Calendar year 202427-02-2024
- 2List of Blackout days for Calendar year 202322-02-2023
- 3List of Blackout days for Calendar year 202204-02-2022
- 4List of Blackout days for Calendar year 202108-02-2021
- 5List of Blackout days for Calendar year 202005-02-2020
- 6Consumer Education Workshops by Service Providers for the Year 2019-2018-04-2019
- 7List of Blackout days for Calendar year 201906-02-2019
- 8Consumer Education Workshops by Service Providers for the Year 2018-1929-05-2018
- 9Consumers Handbook on Telecommunications-2018 (Hindi Version)05-05-2018
- 10Consumers Handbook on Telecommunications-2018 (English-Version)04-05-2018
- 11Notification of the panel of Auditors to certify the Metering and Billing System of telecom service providers.11-02-2018
- 12List of Blackout days for Calendar year 201809-02-2018
- 13Consumer Education Workshops by Service Providers for the Year 2017-1804-12-2017
- 14List of Blackout days for Calendar year 201717-02-2017
- 15Consumer Education Workshops by Service Providers for the Year 2016-1713-01-2017
- 16Migration between plans and billing platform16-08-2016
- 17List of Blackout days for Calender year 201629-02-2016
- 18List of Blackout days for Calender year 201502-03-2015
- 19Consumer Outreach Programme - Presentation03-12-2014
- 20Consumer Outreach Programme - Presentation
- 21Transparency in the Tariff offers and in Disclosure to consumers
- 22Consumers’ Handbook on Telecommunications-2015 (Assamese Version)
- 23Provision of value added service without explicit consent
- 24Consumers’ Handbook on Telecommunications-2015 (Gujarati Version)
- 25Mobile Number Portability Consumer Guide
- 26Public notice titled "Beware of Fraud in the name of TRAI"
- 27Termination of Service within 7 days.
- 28Provision of value added service without explicit consent
- 29Charging for Calling line identification presentation (CLIP) facility related
- 30To provide hard copy of telephone bills to the consumers-reg
