Quality of Service

Consultation Paper on issues pertaining to publication of Telephone Directory and Directory Enquiry Services.

Comments on the views of Government on TRAIs VSAT Recommendations

Recommendations to the Government on licensing of Receive only VSAT service

TRAI Provides Recommendations to Facilitate VSAT Operations

Recommendations on terms and conditions for publication of an integrated telephone directory for fixed line telephones

Direction - Submission of periodical reports pertaining to telecom service provision.

Direction on information to customers about complete details of the tariff plan

Direction for meeting the Quality of Service bench marks laid down by TRAI.

Draft Direction on issue of Docket Number for customer complaints and termination of service.

Direction on issue of Docket Number for customer complaints and termination of service.