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| S. No. | Subject | Release Date | Division | Status | Download/Details | Comments |
|---|---|---|---|---|---|---|
| 1 | Consultation Paper on Making ICT Accessible for Persons with Disabilities. | 20/12/2017 | Consumer Affairs | Closed | Consultation Paper Download (466.63 KB) Extension Letter Download (522.18 KB) | |
| 2 | Draft Regulation on Telecom Consumers Protection (Eighth Amendment) Regulations, 2015 | 29/04/2015 | Quality of Service | Closed | Draft Regulation Download (214.54 KB) | |
| 3 | Consultation Paper on Establishment of the Office of Ombudsman in the Telecommunication Sector | 07/01/2004 | Admin and HRM | Closed | Consultation Paper Download (38.15 KB) | |
| 4 | Consultation Paper on Certain issues relating to the Telecom Consumers Protection Regulations, 2012 | 15/03/2012 | Financial & Economic Analysis | Closed | Consultation Paper Download (220.85 KB) | |
| 5 | The Draft Telecom Consumers Protection (Tenth Amendment) Regulations, 2016 | 05/07/2016 | Financial & Economic Analysis | Closed | Amendment Download (378.36 KB) Extension Letter Download (553.7 KB) | |
| 6 | Draft Telecommunication Consumer Education and Protection Fund (Fifth Amendment) Regulations, 2019 | 18/10/2019 | Consumer Affairs | Closed | Draft Regulation Download (179.71 KB) | |
| 7 | Consultation Paper on Review of measures to protect interest of consumers in the telecom Sector | 02/08/2010 | Quality of Service | Closed | Consultation Paper Download (1.13 MB) | |
| 8 | Draft Telecommunication Consumers Education And Protection Fund (Fourth Amendment) Regulations, 2018 | 27/06/2018 | Consumer Affairs | Closed | Draft Regulation Download (387.71 KB) Press Release Download (1.14 MB) | |
| 9 | TRAI issues Consultation Paper on the Redressal of Consumer Grievances and Consumer Protection in Telecommunication | 03/01/2007 | Quality of Service | Closed | Consultation Paper Download (338.16 KB) |
| S. No. | Subject | Date of Release | Division | Download/Details |
|---|---|---|---|---|
| 1 | Recommendations on Making ICT accessible for Persons with Disabilities | 09/07/2018 | Consumer Affairs | Recommendations Download (886.73 KB) Letter to Secy, DoT Download (930.94 KB) |
| S. No.. | Subject | Date of Release | Division | Download/Details | Amendments |
|---|---|---|---|---|---|
| 1 | Letter to Service Providers Notifying the panel of Auditors to certify the Metering and Billing System of service providers accordance with TRAI Regulation on code of Practise for Metering and Billing System. | 28/08/2006 | Quality of Service | Download (910.95 KB) | |
| 2 | Telecom Consumers Protection (Ninth Amendment) Regulations, 2015 | 16/10/2015 | Quality of Service | Ninth Amendment Download (72.66 KB) | |
| 3 | Telecom Consumers Protection Regulations, 2012 (2 of 2012) | 06/01/2012 | Quality of Service | Main Regulation Download (48.78 KB) | |
| 4 | Telecom Consumers Protection (Third Amendment) Regulations, 2012 | 09/03/2012 | Quality of Service | Third Amendment Download (19.12 KB) | |
| 5 | Telecom Consumers Protection and Redressal of Grievances Regulations, 2007 (3 of 2007) | 04/05/2007 | Quality of Service | Regulation Download (283.3 KB) | |
| 6 | Telecom Consumers Protection (Eighth Amendment) Regulations, 2015 | 07/08/2015 | Quality of Service | Eight Amendment Download (336.98 KB) | |
| 7 | Telecommunication Consumers Education and Protection Fund (Third Amendment) Regulations, 2014 | 26/06/2014 | Consumer Affairs | Third Amendment Download (168.55 KB) | |
| 8 | Telecom Consumers Protection (Eleventh Amendment) Regulations, 2020 | 30/09/2020 | Quality of Service | Eleventh Amendment Download (227.74 KB) | |
| 9 | Telecom Consumers Protection (Second Amendment) Regulations, 2012 | 21/02/2012 | Quality of Service | Second Amendment Download (16.43 KB) | |
| 10 | Telecom Consumers Protection (Seventh Amendment) Regulations, 2013 | 03/12/2013 | Quality of Service | Seventh Amendment Download (3.52 MB) | |
| 11 | Telecommunication Consumers Education and Protection Fund (Second Amendment) Regulations, 2013 | 10/07/2013 | Consumer Affairs | Second Amendment Download (1012.9 KB) | |
| 12 | Telecommunication Consumers Education and Protection Fund (Fifth Amendment) Regulations, 2020 | 16/01/2020 | Consumer Affairs | Fifth Amendment Download (273.99 KB) | |
| 13 | Telecom Consumers Protection (Amendment) Regulations, 2012 | 12/01/2012 | Quality of Service | First Amendment Download (17.83 KB) | |
| 14 | Telecom Consumers Protection (Sixth Amendment) Regulations, 2013 | 21/02/2013 | Quality of Service | Sixth Amendment Download (263.16 KB) | |
| 15 | Telecommunication Consumers Education and Protection Fund (Amendment) Regulations, 2011 | 07/03/2011 | Consumer Affairs | First Amendment Download (72.58 KB) | |
| 16 | Telecommunication Consumers Education and Protection Fund (Fourth Amendment) Regulations, 2018 | 18/07/2018 | Consumer Affairs | Fourth Amendment Download (345.66 KB) | |
| 17 | Telecom Consumers Protection (Tenth Amendment) Regulations, 2016 | 19/08/2016 | Quality of Service | Tenth Amendment Download (134.9 KB) | |
| 18 | Registration of Consumer Organisations Regulations, 2013 | 21/02/2013 | Consumer Affairs | Main Regulation Download (4.2 MB) | |
| 19 | Telecom Consumers Protection (Fifth Amendment) Regulations, 2012 | 27/11/2012 | Quality of Service | Fifth Amendment Download (15.28 KB) | |
| 20 | Telecom Consumers Protection (Fourth Amendment) Regulations, 2012 | 22/10/2012 | Quality of Service | Fourth Amendment Download (22.72 KB) |
| S. No. | Subject | Date of Release | Division | Download/Details |
|---|---|---|---|---|
| 1 | TRAI Directive on Publication of tariffs for consumer information | 24/05/2004 | Financial & Economic Analysis | Direction Download (64.54 KB) |
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